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December 2013 Webinars

Institute for Diversity

Addressing Religious Diversity in Health Care
Tuesday, December 10, 2013, 1:00 p.m. ET

In a country where 92% of residents believe in God, religious beliefs and practices can have a strong impact on the health care decisions that patients and families make.  Religion shapes the lens through which both health care practitioners and patients experience a health care encounter in areas such as modesty, acceptance of drugs and procedures, reproductive health and end-of-life.
Failing to recognize religious needs when they arise can erode trust between patient and provider, hamper communication, and ultimately marginalize certain cultural and religious groups, leading to health disparities, inequities and substandard care. 
In addition, increasing cultural and religious diversity within the health care workforce leads to a unique set of challenges that managers may not be prepared to respond to and proactively address in areas such as attire, prayer, scheduling and conscience.
In this 90-minute session, Lynn Stoller, senior program associate at the Tanenbaum Center for Interreligious Understanding, will discuss the multi-layered role that religion plays in a health care setting and will offer recommendations on how health care leaders and diversity professionals can effectively and respectfully address the religious needs of both patients and employees.


Lynn Stoller, Senior Program Associater, Tanenbaum Center for Interreligious Understanding

*Price: Free for Institute members
$99 for non-Institute for Diversity members

*Note: Many ASHHRA members are also IFD members. Feel free to contact Pamela Janniere, manager of membership and education, to see if your organization is a member at

Register Here!

Federal Compliance Consulting and Bruce Adelson

Doing it Justice: What is your Compliance Score? Take Our Test – Based on actual federal investigations Compliance 101: Satisfying the Feds

December 10, 2013: 1:00pm-2:00pm ET

For webinar registration and $125.00 payment, please contact Bruce Adelson at 301-762-5272 or

AHHRA: The Human Side of Healthcare

Improving the Cutinuing-Care Candidate Experience: Ensuring Happy Job Seekers and a Top-Notch Application Process

December 11, 2013: 1pm ET

Learn how health care organizations can use assessment technology and behavioral interviewing to enhance the candidate experience, with a special focus on continuing-care job seekers.

Join this webinar to hear strategies from successful health care recruitment organizations including best practices and tips to keep job seekers happy as shared by continuing-care organization Heritage Community of Kalamazoo. Through better communication, a more effective and well-structured interview process, and relationship building, health care human resources professionals will ensure their organization has a top-notch application process and truly hires for cultural fit.

You Will Learn To:

  • Use behavioral interviewing strategies to better assess health care candidates
  • Improve the candidate experience based on Heritage Community examples
  • Implement small changes in the interview process to make it more beneficial for candidates

Disparities Solutions Center

Improving Quality & Safety for Diverse Populations: An Innovative Inter-professional Curriculum 

December 12, 2013: 12-1pm ET

Patients with limited English proficiency are more likely to suffer adverse events than English-speaking patients, and these events tend to have more serious consequences. Health professions students do not typically receive training on the principles of patient safety and the prevention of medical errors, and there exist few, if any, curricula that focus on safety for the growing number of patients with LEP in the U.S. This webinar will highlight the development and implementation of an innovative, interprofessional curriculum for medical and nursing students designed to:

  • Educate health professions students on working effectively with interpreters and other care team members to improve quality and safety for patients with LEP
  • Promote transformation of the healthcare system toward prioritizing the needs of culturally diverse patients with LEP
  • Contribute to the field of interprofessional education and team-based care

Alexander R. Green, MD, MPH – Associate Director, The Disparities Solutions Center at Massachusetts General Hospital  
Gail B. Gall, PhD, APRN, BC – Clinical Assistant Professor, MGH Institute of Health Professions School of Nursing

Register Here!