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Center for Health Services and Outcomes Research

Patient Outcomes – Patient Reported

Developing Patient Reported Outcome-Based Performance Measures in Primary Care Practices

The Centers for Medicare and Medicaid Services are transforming primary care practice in America through the Comprehensive Primary Care Plus (CPC+) model by testing service delivery and payment innovations while providing more comprehensive care that meets the needs of all patients, particularly those with complex needs. This contract with CMS aims to identify, test, and implement patient reported outcome-based performance measures for CPC+ practices that will be used to assess the patient centered quality of care provided by the practices and that will provide relevant actionable information for the practices to utilize.

The specific aims include: (1) identifying patient-centered outcome domains that are relevant to primary care and pertain to treating patients with multiple chronic conditions; (2) select and pilot test patient reported outcome measures that could be used to assess the performance of primary care practices; (3) developing patient reported outcome-based performance measure(s) and obtaining NQF Endorsement for these measures; (4) educating practices, payers, and health IT vendors on selected patient reported outcome measures and performance measure(s) and facilitating their routine collection at the practices’ sites.