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Jill A. Marsteller, PhD

  • Professor

Departmental Affiliations

Center & Institute Affiliations

Contact Information

624 N. Broadway
Hampton House 689
Baltimore, Maryland 21205


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PhD, University of California, Berkeley, 2003
MPP, The College of William and Mary, 1993
BA, The College of William and Mary, 1990


Dr. Marsteller has been involved in health services research since 1993 and specializes in organizational behavior and theory, specifically in estimating the influence of organizational variables and contextual measures on quality improvement activities in learning organizations. She focuses her research on the determinants of successful implementation, dissemination, and sustainability of knowledge. She conducts mixed methods research in both inpatient and ambulatory health care settings.

She is jointly appointed in the Johns Hopkins School of Medicine's Department of Anesthesia and Critical Care Medicine in the Armstrong Institute for Patient Safety and Quality, where she leads the Research Facilitation Council, and at the Johns Hopkins Carey Business School. She also serves as an Associate Director of the Center for Health Service and Outcomes Research and as the co-leader of the Behavioral, Social and Systems Science Translational Research Community within the Institute for Clinical and Translational Research.

Honors and Awards

2012 Advising, Mentoring and Teaching Recognition Award (AMTRA) from the Johns Hopkins Bloomberg School of Public Health’s Student Assembly.

2009 Advising, Mentoring and Teaching Recognition Award (AMTRA).

DHHS Secretary’s Award for Distinguished Service, July 21, 2004 (group award for the 1st annual National Healthcare Quality and Disparities Reports).

NCHS/AcademyHealth Fellow, 2003-2004.

  • Teamwork
  • organizational behavior
  • organizational theory
  • quality improvement
  • patient safety
  • disparities
  • implementation science, organizational learning

Selected Recent Publications

  • Marsteller, Jill A., Yea-Jen Hsu, Ting Yang, Melinda D. Sawyer, Kristina Weeks. “Evaluating the impact of mandatory public reporting on participation and performance in a program to reduce central line-associated bloodstream infections: Evidence from a national patient safety collaborative.” 2014 Oct;42(10 Suppl):S209-15. In From Science to Implementation: AHRQ’s Program to Prevent Healthcare-Associated Infections – Results and Lessons Learned, Special Supplement of the American Journal of Infection Control (AJIC),

  • Pronovost, Peter J., and Jill A. Marsteller, “A Simple Structure for Managing Quality Improvement,” Journal of Health Organization and Management, Early Cite 2014-July-04.Volume 28 Issue 4.

  • Marsteller, Jill A., Yea-Jen Hsu, Mei Wen, Jennifer Wolff, Kevin Frick, Lisa Reider, Daniel Scharfstein, Cynthia Boyd, Bruce Leff, Lindsay Schwartz, Lya Karm, Chad Boult. ”Effects of Guided Care on Providers’ Satisfaction with Care: A Three-Year Cluster-Randomized Trial,” Population Health Management. 2013, April 6. [Epub ahead of print].

  • Marsteller, Jill A, J. Bryan Sexton, Yea-Jen Hsu, Chun-Ju Hsaio, Peter J. Pronovost, David A. Thompson, “A Multicenter Phased Cluster-Randomized Controlled Trial to Reduce Central Line Associated Blood Stream Infections.” Critical Care Medicine, 2012 Aug 10. [Epub ahead of print]. 

  • Marsteller, Jill A., Ayse P. Gurses, A. Ant Ozok, Yea-Jen Hsu, Scott Kahan, Peter J. Pronovost.  2014. “Effecting Behavior Change among Clinicians.” In Kahan, S, Gielen, A, Fagan, P and Green, L (eds): Health Behavior Change In Populations. Baltimore: Johns Hopkins University Press.

  • RICH LIFE Project