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Learning Organizations & Knowledge Management

East Baltimore
4th term
Health Policy and Management
3 credits
Academic Year:
2021 - 2022
Instruction Method:
Class Times:
  • Tuesday,  3:30 - 6:20pm
Auditors Allowed:
Grading Restriction:
Letter Grade or Pass/Fail
Course Instructor:
  • Siriporn Satjapot
Siriporn Satjapot

Leading Organizations (312.700)


Is the learning organization still relevant in modern organizations, or is it just an idealistic relic of simpler times? How do you adapt the learning organization to hybrid virtual work environments, for example in healthcare with the advent of digital health solutions and growing patient consumerism? This course aims to delve into the concepts of knowledge management, learning culture, and a learning organization. We will study the evolution, global trends, and its applicability and relevance to modern organizations, including healthcare and community settings.

Explores concepts of organizational learning, analyzes global research trends in how evidence-of-learning is captured in workplace settings around the world, and applies organizational learning models to foster and support innovative workplaces. Discusses how various factors such as diversity, complexity, crises, and increasingly advanced digital solutions (technology) change the pace in which an organization learns, adapts, and competes. Embraces a system perspective of learning at the organizational level-of-analysis grounded in the premise that innovation and sustainable change is contingent upon an organization’s ability to create management structures that apply, analyze, evaluate and convey information, enhance decision-making, and achieve desired results through continuous learning.

Learning Objectives:

Upon successfully completing this course, students will be able to:

  1. Construct a comprehensive framework to understand knowledge as a strategic edge in a turbulent organizational/business environment
  2. Explain the role of leadership in fostering effective organizational learning processes and capabilities
  3. Recognize the factors that influence the reshaping of employees, workplaces, and organizations from a learning perspective
  4. Critically assess key theories of organizational and managerial learning
  5. Develop strategies and management practices for building learning organizations
Methods of Assessment:

This course is evaluated as follows:

  • 25% Participation
  • 20% Homework
  • 20% Presentation(s)
  • 35% Final Paper

Enrollment Restriction:

undergraduates are not permitted in this course

Instructor Consent:

No consent required