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Leadership for Change and Patient Safety and Quality Improvement

4th term
Online Programs for Applied Learning
3 credits
Academic Year:
2021 - 2022
Instruction Method:
Auditors Allowed:
Grading Restriction:
Letter Grade or Pass/Fail
Course Instructor:
Michael Rosen

603.711.86 Science of Patient Safety


Describes, demonstrates and builds competence in leadership to support organizational quality and safety, and support transformational change. Explores organizational theory and frameworks for leadership and management. Explains the importance of vision, mission, and strategies for organizations. Describes organizational culture and articulates the role of exploring values and creating a shared vision in developing a culture of patient safety. Explains the roles of top managers, technical leaders and unit managers in safety improvement. Demonstrates the use of analytics in leading and management safety and quality improvement. Describes practices to engage leaders and staff to improve patient safety. Introduces topics including conflict management, negotiation, transparency, managing transitions, and innovation in health care.

Learning Objectives:

Upon successfully completing this course, students will be able to:

  1. Describe change management processes, tools, and common barriers and facilitators to change in patient safety and quality improvement
  2. Explain the role of leaders across the organization in patient safety and quality, and specific leadership behaviors for engaging and motivating key stakeholders
  3. Assess components of management systems for patient safety and quality and describe how they impact an organization’s ability to change, learn, adapt, and improve performance
  4. Critique approaches to building patient safety culture, just culture, and the habits of high reliability organizing
Methods of Assessment:

This course is evaluated as follows:

  • 15% Participation
  • 15% Discussion Board
  • 30% Quizzes
  • 40% Final Paper

Enrollment Restriction:

Restricted to OPAL MAS Patient Safety and Healthcare Quality students

Instructor Consent:

No consent required