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Quality of Medical Care

1st term
Health Policy and Management
3 credits
Academic Year:
2021 - 2022
Instruction Method:
Asynchronous Online with Some Synchronous Online
Auditors Allowed:
Grading Restriction:
Letter Grade or Pass/Fail
Course Instructor:
Sydney Dy

Required: Introduction to Online Learning and an understanding of health care systems (or concurrent enrollment in Introduction to the US Health Care System). Strongly Recommended: Training and experience with writing US-style term papers or concurrent enrollment in 550.001.01 English for Academic Purposes I or similar training (eg, coursera – Academic English: Writing Specialization


Introduces quality issues, including quality assessment and assurance performed by researchers, health systems, professional societies, and government and other third party organizations who pay for care. Provides a basis to evaluate the effectiveness of quality assessment and assurance activities. Describes different approaches to quality improvement and evaluation.

Learning Objectives:

Upon successfully completing this course, students will be able to:

  1. Describe a framework for analyzing and improving the quality of medical care
  2. Explain how to assess quality of care for a medical condition, including: relative advantages/disadvantages of measuring structure, process, outcome; different assessment methods and need for risk adjustment; advantages and methods for assessing patient satisfaction
  3. Describe the fundamental elements of quality assurance in the United States
  4. Discuss how to develop a workable quality improvement and evaluation plan, including: theoretical framework, quality assessment, evaluating assessment results and developing goals for improvement, changing individual health professionals’ behavior
Methods of Assessment:

This course is evaluated as follows:

  • 50% Midterm Paper
  • 50% Final Paper

Enrollment Restriction:

Restricted to graduate students

Instructor Consent:

Consent required for all students

For consent, contact: