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Performance Measurement in Health Care

Winter Inst. term
Health Policy and Management
2 credits
Academic Year:
2020 - 2021
Wed 01/06/2021 - Wed 01/20/2021
Class Times:
In addition to 4 hours of pre-recorded lectures, this course will have 5 live Zoom sessions: January 6 from 9a-12p; January 8 & 13 from 9a-10:30am; and January 15 & 20 from 9a-12p. For a total of 12 hours of live Zoom sessions.
  • Tu Th,  9:00am - 12:00pm
Auditors Allowed:
Grading Restriction:
Letter Grade or Pass/Fail
Course Instructors:
Pamela Davis
Frequency Schedule:
One Year Only

Focuses on performance measurement for hospitals and describes key aspects and challenges of measurement initiatives in the current context of health care reform in general, and payment reform more specifically. The faculty, all senior health care professionals from the trenches, describe the regulatory environment, and Joint Commission and CMS requirements. They also summarize key measures used for public reporting and payment such as chart-abstracted clinical process, administrative data based outcomes, satisfaction, and efficiency. Highlights the advantages and disadvantages of each type of measure and discusses appropriate use of analytics and comparison data including patient satisfaction. Covers current public reporting and pay for performance initiatives and associated challenges. Another topic is emerging initiatives in the context of the electronic medical records, such as e-measures and meaningful use.

Learning Objectives:

Upon successfully completing this course, students will be able to:

  1. Discuss the evolution of performance measurement for hospitals and operational challenges for hospitals
  2. Describe data analysis, composite scores, and benchmarking
  3. Identify the components of payment reform including value-based purchasing, readmissions, and hospital-acquired conditions
Methods of Assessment:

This course is evaluated as follows:

  • 80% Final Paper
  • 20% Participation

Enrollment Restriction:

Graduate students only

Instructor Consent:

No consent required

Special Comments:

This course will be offered remotely with a mix asynchronous lectures and 6 synchronous zoom sessions. Students are required to listen to lectures prior to the start of class. Final exam is due by February 5, 2021.