221.602.62
Applications in Managing Health Organizations in Low and Middle income Countries

Location
East Baltimore
Note: Due to the COVID-19 Pandemic, this course was held in a virtual/online format.
Term
3rd Term
Department
International Health
Credit(s)
3
Academic Year
2020 - 2021
Instruction Method
TBD
Class Time(s)
Monday, 5:00 - 6:50pm
Auditors Allowed
No
Available to Undergraduate
No
Grading Restriction
Letter Grade or Pass/Fail
Course Instructor(s)
Cyrus Engineer
Contact Name
Cristina Salazar
Frequency Schedule
Every Year
Prerequisite
Description
Using case studies, a simulation, and group-based activities, supplemented by required weekly online lectures and readings, students explore a variety of settings found in low and middle-income countries in which to apply management concepts. Students examine: (1) organizational restructuring in response to decentralization, (2) environmental scanning ,(3) systems behavior in hospital organizations, (4) multiple approaches to group decision making, (5) managing to achieve agreement in health organizations, (6) preparing, implementing, and communicating a budget that is based on limited resources within a business, (7) performance improvement concepts and tools in a healthcare organization, and (8) the construct of a “balanced score card” for a health organization. Students apply these concepts to the activities and assignments in this management skills learning lab.
Learning Objectives
Upon successfully completing this course, students will be able to:
  1. Collaborate effectively in teams to tackle problems faced by managers in health organizations
  2. Apply SWOT analysis to evaluate the environmental and organizational factors influencing an organizational change
  3. Apply communication and collaboration skills effectively in addressing organizational systems issues
  4. Apply strategies to identify stakeholders and build coalitions and partnerships
  5. Use quality improvement and systems thinking tools to analyze and resolve operational problems
  6. Apply basic principles and tools of budgeting, including developing a budget based on information regarding service volume, staffing levels, salary rates, and supply usage and costs
  7. Articulate the metrics required to create a balanced scorecard to monitor organizational performance
Methods of Assessment
This course is evaluated as follows:
  • 25% Participation
  • 50% Assignments
  • 25% Quizzes
Enrollment Restriction
No undergraduates. Experience working in the health sector in LMICs required for students not in IH
Instructor Consent
Consent required for all students
Consent Note
Consent Contact
csalazar@jhu.edu
Special Comments

Consent required for all students except MSPH & PHD students in the Health Systems program in the IH Department. Interested student must email Cristina Salazar (csalazar@jhu.edu) requesting permission stating relevant experience.

This class blends traditional classroom time and outside-of-class activities with a corresponding reduction in class sessions. The class will meet once a week. Students are expected to spend one hour a week on class work in addition to regular homework.