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Course Catalog

603.651.86 Case Studies in Quality and Patient Safety

Department:
Online Programs for Applied Learning
Term:
2nd term
Credits:
2 credits
Academic Year:
2019 - 2020
Location:
Internet
Auditors Allowed:
No
Grading Restriction:
Letter Grade or Pass/Fail
Contact:
Lilly Engineer
Course Instructor s:
Resources:
Description:

Prepares students to plan, implement and navigate within healthcare organizations (HCOs) to successfully apply the concepts of quality and patent safety in real-world settings taking into account the contextual realities of their respective HCO setting.

• Provides an understanding of the approaches undertaken by US and international health care organizations (HCOs) to institute quality and patient safety initiatives in patient care

• Explores the extent, relevance and impact of the HCO's structure and strategy on quality and patient safety functions,

• Introduces the Baldrige Performance Excellence framework to assess the quality and patient safety functions,

• Describes the quality and safety domains using case studies of different HCOs in the US and international settings,

• Emphasizes how the internal HCO culture and external HCO environment serve as facilitators or barriers for implementing quality and patient safety initiatives, and

• Highlights key HCO roles senior- and middle-level management play both at the institutional and departmental levels to enable effective practical implementation of quality and patient safety initiatives, including resource allocation.

Learning Objectives:

Upon successfully completing this course, students will be able to:

  1. Describe an HCO’s quality and safety functions using the Baldrige Performance Excellence framework
  2. Analyze the importance of the HCO's context and culture in which the quality and patient safety initiatives are implemented
  3. Assess the facilitators and potentially address the challenges that one may face while implementing quality and patient safety initiatives in an HCO
  4. Critique the quality and patient safety functions within an HCO in the context of the HCO’s overall structure and strategy
Methods of Assessment:

Class participation: 15%
Contributions to the Discussion Forum: 15%
Two quizzes: 30%
Final paper topic submission: 5%
Final paper: 35%

Enrollment Restriction:

Restricted to OPAL MAS Patient Safety and Healthcare Quality students

Instructor Consent:

No consent required