312.600.81
Managing Health Services Organizations
- Location:
- Internet
- Term:
- 3rd term
- Department:
- Health Policy and Management
- Credits:
- 4 credits
- Academic Year:
- 2015 - 2016
- Auditors Allowed:
- Yes, with instructor consent
- Grading Restriction:
- Letter Grade or Pass/Fail
- Course Instructor s:
- Contact:
- Jill Marsteller
- Resources:
- Prerequisite:
- Description:
-
Presents a framework for understanding and managing health services and health sector organizations. Discusses strategic and organizational management [e.g., health care environment, stakeholders and customers, missions, vision and values, governance, organizational structure and design]; management & performance improvement tools [e.g., budgeting and financial management, logistics, continuous quality improvement, balanced scorecard, logical framework, learning networks and collaboratives; management role and functions [e.g., leadership style, employee performance, decision-making, human resource management]
- Learning Objectives:
-
Upon successfully completing this course, students will be able to:
- Identify the complexities and challenges of managing health services organizations
- Analyze health service organizations and their functions in order to facilitate change and performance improvement
- Apply management tools and processes to performance improvement opportunities
- Demonstrate and be able to discuss the role and expectations of managers in health service organizations
- Methods of Assessment:
written assignments (25%); class participation (15%) mid-term exam (30%) and final exam (30%)
- Instructor Consent:
No consent required
- Jointly Offered With: