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Applications in Managing Health Organizations in Low and Middle Income Countries

East Baltimore
1st term
International Health
3 credits
Academic Year:
2015 - 2016
Instruction Method:
Class Times:
This is a blended course. Eight hours of classroom time will be replaced by outside-of class work.
  • Thursday,  8:30 - 10:20am
Auditors Allowed:
Grading Restriction:
Letter Grade or Pass/Fail
Course Instructor:
Teresa Labarre

Using case studies, a simulation, and group-based activities, supplemented by required weekly online lectures and readings, students explore a variety of settings found in low and middle-income countries in which to apply management concepts. Students examine: (1) organizational restructuring in response to decentralization, (2) environmental scanning ,(3) systems behavior in hospital organizations, (4) multiple approaches to group decision making, (5) managing to achieve agreement in health organizations, (6) preparing, implementing, and communicating a budget that is based on limited resources within a business, (7) performance improvement concepts and tools in a healthcare organization, and (8) the construct of a “balanced score card” for a health organization. Students apply these concepts to the activities and assignments in this management skills learning lab.

Learning Objectives:

Upon successfully completing this course, students will be able to:

  1. Collaborate effectively in teams to tackle problems faced by managers in health organizations.
  2. Apply SWOT analysis to evaluate the environmental and organizational factors influencing an organizational change
  3. Use communication and collaboration skills effectively to address organizational systems issues
  4. Develop a budget based on information regarding business or service volume, staffing levels, salary rates and supply usage and costs
  5. Identify the strengths and weaknesses of different approaches to management decision making
  6. Use quality improvement tools to analyze and resolve operational problems
  7. Articulate the metrics required to create a balanced scorecard to monitor organizational performance
Methods of Assessment:

Five graded group assignments (50%), participation and peer evaluation (25%), online lecture quizzes (25%)

Enrollment Restriction:

No undergraduates. Experience working in the health sector in LMICs required for students not in IH

Instructor Consent:

Consent required for some students

Consent Note:

Required for students other than IH MSPH students in the Health Systems program

For consent, contact:

Special Comments:

This class blends traditional classroom time and outside-of-class activities with a corresponding reduction in class sessions. The class will meet once a week. Students are expected to spend one hour a week on class work in addition to regular homework.