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Course Catalog

312.678.01 Introduction to Healthcare Quality and Patient Safety: a Management Perspective

Health Policy and Management
3rd term
2 credits
Academic Year:
2014 - 2015
East Baltimore
Class Times:
  • Wednesday,  10:30 - 11:50am
Auditors Allowed:
Grading Restriction:
Letter Grade or Pass/Fail
Blakely Goldsmith
Course Instructors:

Examines healthcare quality and patient safety from a strategic viewpoint. Builds capacity and skills needed to become effective healthcare administrators and decision makers. Introduces contemporary thinking on patient safety improvement through didactic sessions, interactive exercises and case studies that have direct relevance for the, healthcare administrator, public health practitioner or clinician. Focuses on several specific domains of patient safety based on strategies recommended by the Institute of Medicine report, "To Err is Human", and instructor experience in leading large scale patient safety efforts.

Learning Objectives:

Upon successfully completing this course, students will be able to:

  1. Explain the national policy, regulatory, and advocacy pressures to improve patient safety
  2. Identify organizational structures and processes designed to improve quality and patient safety
  3. Describe the role of accountability and how it is used to guide costs, quality and outcomes
  4. Explain strategies designed to increase the use of evidence-based patient safety interventions
  5. Analyze the relationship between patient safety organizational culture and communication that influences patient outcomes successfully used to improve safety culture and communication at The Johns Hopkins and in hundreds of Michigan hospitals
  6. Describe the elements of Risk Management and their contribution towards patient safety strategies
  7. Explain strategies for building a business case for improving safety
Methods of Assessment:

Team papers and presentation, case studies and class participation.

Enrollment Restriction:

not open to undergraduates

Instructor Consent:

Consent required for all students

Consent Note:

due to enrollment limits, all students need to obtain permission to register

For consent, contact:

Special Comments:

Students who take this course should not take 309.730 or 311.615 in the same year.