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312.868.01
Topics in Hospital Operations

Location
East Baltimore
Term
3rd Term
Department
Health Policy and Management
Credit(s)
3
Academic Year
2013 - 2014
Instruction Method
TBD
Auditors Allowed
No
Available to Undergraduate
No
Grading Restriction
Pass/Fail
Course Instructor(s)
Contact Name
Frequency Schedule
Every Year
Prerequisite

MHA seminar, 312.867

Description
Provides students with a basic understanding of the structure and operations of a hospital to include: organizational structure, physician services, nursing, ancillary, support services, ambulatory, inpatient/ED and hospital capacity. Using a combination of lectures, expert-led discussions and field trips, tours, group and case discussions and small work groups, students will gain an understanding of how departments in a hospital function as both separate, independent departments and, as well, as an integrated whole in order to admit, treat and discharge patients appropriately while providing high quality, safe, effective care across the continuum of care. The course culminates with student teams making a recommendation to a hospital’s executive team on an issue related to hospital operations.
Learning Objectives
Upon successfully completing this course, students will be able to:
  1. Explain how ancillary, support services, ambulatory and inpatient/ED and hospital capacity issues contribute to the provision of patient care
  2. Describe the role of nursing and physicians in hospital settings
  3. Identify the relationships needed to successfully operate a hospital
  4. Demonstrate in-depth knowledge of one focus area. These include ambulatory services, facilities management, supply chain operations, support services, and ancillary services
  5. Analyze a current operating situation, identify an issue (problem or opportunity) and make recommendations to remedy or take advantage of the issue(s).
Enrollment Restriction
MHA students only