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551.604.01 Quantitative Tools for Managers

2nd term
3 credits
Academic Year:
2012 - 2013
East Baltimore
Class Times:
  • W F,  1:30 - 2:50pm
Auditors Allowed:
Grading Restriction:
Letter Grade or Pass/Fail
Jamila Savage
Course Instructor:
  • Conan Dickson

Intermediate level of Excel competence


Provides current and future managers in health care with operational understanding of quantitative modeling tools that can be used to support decision-making. Involves formulation of decision problems into models, solving models using spreadsheet and optimization software, and interpretation of modeling results. Modeling methods to be covered include linear programming, decision analysis, queueing, and simulation. These methods are applied to problems involving staffing, scheduling, patient flow analysis and other management problems.

Learning Objectives:

Upon successfully completing this course, students will be able to:

  1. To develop an understanding of the process of quantitative modeling
  2. To formulate decision-making problems in terms of goals, objectives, constraints and decision variables (options)
  3. To identify appropriate applications of linear programming, decision analysis, and queuing models
  4. To develop a conceptual, as well as computational understanding of these models
  5. To stimulate critical thinking about operational issues in a system
Methods of Assessment:

Homework, case studies and project consisting of an application of an operations research technique covered in the course.

Enrollment Restriction:

undergraduates are not permitted in this class

Instructor Consent:

Consent required for all students

Consent Note:

All students must receive consent from Jamila Savage to register.

For consent, contact:

Jointly Offered With: