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| Conflict Resolution Through Color PACE Palette Tools
http://www.paceorg.com/products/detail/?id=10 | Princeton University Library Human Resources web page
http://library.princeton.edu/hr/training/training_doc.html
Includes the Thomas-Kilmann Conflict Mode Instrument; tip sheets on conflict management and negotiation skills; conflict management exercises. | Program on Negotiation at Harvard Law School
http://www.pon.org/
A resource center with downloadable teaching resources like role plays, case studies, group exercises, and working papers. | The Emotions Preparation Tool: A tool for analyzing the emotional landscape of a negotiation and how it will affect your negotiating strategies, written by negotiation expert Roger Fisher with psychologist Daniel Shapiro.
http://www.beyond-reason.net/tools/index.html | You Didn’t Just Say That! Quotes, Quips, and Proverbs for Dealing in the World of Conflict and Negotiation, by Joshua N. Weiss, Ph.D. with illustrations by Stu Rees.
http://www.pon.org/downloads/quote_book.pdf | The Walk In The Woods: A Step-By-Step Method to Guide Interest-Based Negotiation and Conflict Resolution, Leonard J. Marcus, Ph.D. and Barry C. Dorn, M.D., M.H.C.M. Program for Health Care Negotiation and Conflict Resolution, Division of Public Health Practice, Harvard School of Public Health.
http://www.metaleadershipsummit.org/documents/WalkintheWoodsbackgroundpaper.pdf | The Walk in the Woods Workbook
http://www.metaleadershipsummit.org/documents/WalkintheWoodsWorkbook.pdf | Recommended Reading: | Cloke. K. & J. Goldsmith (2005) Resolving Conflicts at Work: Eight Strategies Everyone on the Job. | Fisher, R., W. Ury, & B. Patton. (1994). Getting to Yes: Negotiating an Agreement Without Giving In. | Goleman, D. (2000). Working with Emotional Intelligence. | Stone, D., B. Patton, & S. Heen (1999). Difficult Conversations: How to Discuss What Matters Most. |
| Institute for Healthcare Improvement: Spreading Changes
http://www.ihi.org/IHI/Topics/Improvement/SpreadingChanges/
Offers practical tools and exercises for implementing change and engaging others in change efforts, as well as general information and literature. (Resources are downloadable free of charge with registration) | Achilles A. Armenakis, Jeremy B. Bernerth, Jennifer P. Pitts and H. Jack Walker.
Organizational Change Recipients' Beliefs Scale: Development of an Assessment Instrument. Journal of Applied Behavioral Science, 2007, 43, 48. | Institute of Medicine Annual Meeting 2002: Organizational Change and Leadership
http://www.iom.edu/CMS/6542/7125.aspx
Audio files and slides from panel discussions and presentations available | Andrea Shapiro. Applying Lessons from Public Health to Organizational Change. The Systems Thinker®, Volume 14, No. 7.
http://www.4-perspective.com/meet/PH_to_OC.pdf | Section on “Organizational Change and Development” from the online Free Management Library
http://www.managementhelp.org/org_chng/org_chng.htm | The Change Management Toolbook
http://www.change-management-toolbook.com/
Platform on which you can find information and tools related to change in organizations, teams, communities and individuals and meet with other people who are involved in change processes. Much information can be viewed for free, but subscriptions are available that allow access to downloadable tools and other premium features. | | Recommended Reading | Communities of Leaders or No Leadership at All Peter M. Senge and Katrin H. Käufer
ABRIDGED for publication in Cutting Edge: Leadership 2000 by Barbara Kellerman, Larraine R.Matusak | | Oliver Robinson and Amanda Griffiths. Coping With the Stress of Transformational Change in a Government Department. Journal of Applied Behavioral Science, Vol. 41 No. 2, June 2005, 204-221. | | Timothy A. Judge, Vladimir Pucik, Carl J. Thoresen, and Theresa M. Welbourne. Managerial Coping With Organizational Change: A Dispositional Perspective. Journal of Applied Psychology, 1999, Vol. 84, No. 1, 107-122. |
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