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| Video files are in RealPlayer format. If the video file you have chosen will not play, click here for help. Mix and match according to the group's time, interest, and goals. Don't forget to tell us about your experiences with conflict in your own work setting! | Module 4 Outline | PDF (25KB) | | 20 Minutes | Introduction / Overview | | | 25 Minutes | Mini Lecture #4, Part 1: Perspectives on Conflict | Play video RealPlayer (225 kbps)
Lecture slides PDF (379KB) | | 15 Minutes | General Discussion Session
See outline for Discussion Questions | | | 45 Minutes | Group Discussion—Conflict: Destructive or Constructive? | PDF (15KB) | | 22 Minutes | Mini Lecture #4, Part 2: Strategies for Navigating and Resolving Conflict | Play video RealPlayer (225 kbps)
Lecture slides PDF (340KB) | | 15 Minutes | General Discussion Session
See outline for Discussion Questions | | | 25 Minutes | Diagnosing Disagreements Exercise | PDF (16KB) | | 60-75 Minutes | Consultant Trios
See outline for instructions | | | 50-110 Minutes | Preparing for Conflict and Negotiation: A Case Study on Perinatal Depression | Click here for case study materials | | 10-20 Minutes | Interviews with MCH Leaders | Click here for interviews | | 10-20 Minutes | General Discussion of Interview Segments
See outline for Discussion Questions | | | 10 Minutes | Self-Assessment | PDF (17KB) | | Five Approaches to Handling Conflict | PDF (14KB) | | 10 Minutes | Individual Leadership Development Plan | PDF (14KB) | | 30 Minutes | Group Discussion of Individual Leadership Development Plans | | | 10 Minutes | Wrap Up | |
Module 4 Resources I Go to Module 5 |
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