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Cultural Competency: An Introduction

Target Audience:

  • Professionals who provide direct health-related or social services to multicultural populations.
  • Staff of agencies/organizations that provide health care or social services to multicultural populations.
  • Individuals with limited previous experience participating in cultural competency trainings.
  • Individuals with interest in improving their ability to work with culturally diverse populations.

Learning Objectives - At the end of the training, participants will be able to:

  1. Explain why cultural competency matters in health care and social service encounters.
  2. Discuss how one’s own cultural orientation can impact interactions with culturally diverse individuals.
  3. Identify strategies to enhance communication with diverse populations.



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