Week Two

Foundations of Leadership: A Leadership Survey Course, 551.610.11

3 academic credits
June 8-10, 2009, 9:00 a.m. – 5:00 p.m.
Instructor: Ann-Michele Gundlach, EdD

In this course, students develop an understanding of the role of the organizational leader and the essential knowledge and skills the role requires. The course is designed to provide a framework for understanding the process of working effectively with and leading others. Drawing from a variety of disciplines, it places emphasis on the role of the leader in relation to organizational effectiveness, developing a vision for the future, leading change and building adaptive organizational cultures. Students taking this course for graduate academic credit will be evaluated based on class participation and a final paper. The paper will be due on a date identified by the instructor. No assignment will be accepted after August 7, 2009. This course is limited to 25 students.

*May be used toward the Certificate in Health Finance and Management
*May be used toward the Certificate in Public Health Preparedness
Healthcare management sequence; public health leadership sequence; public health practice sequence.

Interest-Based Negotiation: Preparation Analysis and Practice, 312.664.11

2 academic credits
June 8-9, 2009, 9:00 a.m. – 5:00 p.m.
Instructor: Edward Speedling, PhD

Introduces the elements of interest-based negotiation and assists participants in developing the skills used in this negotiation model. Specific topics included are: the elements of interest-based negotiation, assessing a negotiation, communication skills for the negotiator, the human aspects of negotiation -- building or repairing interpersonal relationships, the use of negotiation as a conflict management tool, and discovering personal conflict handling skills. Many interactions associated with health care delivery, from contracting for services to delivering individual patient care, are a series of negotiations. The cases and examples used in this program will be drawn from actual experiences of the instructors in clinical and health care management settings, e.g. conflict among members of the health care team, provider/patient conflict, negotiation in a cost reduction environment, health care system mergers, and managed care contracting. The teaching methods will include didactic presentations, individual and small group negotiation and communication exercises, video clips, an assessment instrument, and role-plays. Students taking this course for graduate academic credit will be evaluated based on class participation and written analysis. The paper will be due within one month after the conclusion of the course, on a date identified by the instructor. No assignment will be accepted after August 7, 2009.

Conflict-Management Skills Training, 312.665.11

2 academic credits
June 10-11, 2009, 9:00 a.m. – 5:00 p.m.
Instructor: Edward Speedling, PhD

Enhances students' understanding of various types of conflict and corresponding conflict management strategies. Focuses on the use of a diagnostic model for analyzing and managing conflict with special emphasis on the use of mediation and conciliation as conflict resolution tools. Introduces students to the structured process of mediation and develops a working knowledge of what skills and tools are employed by the mediator at each stage in the mediation process. Introduces participants to various conciliation models that serve as informal conflict intervention processes. Assists students in developing skills for using these models in the workplace. Specific topics include: the continuum of dispute resolution alternatives, conflict analysis: diagnosis and conflict management strategies, the politics of agreement -- uncovering hidden conflict, the process of mediation, and the process of conciliation. Teaching methods combine didactic presentations, small and large group exercises and discussion, video clips, simulations and role-plays. The cases used for simulations and role-plays are drawn from a health care setting. Students taking this course for graduate academic credit will be evaluated based on class participation and a written case study. The paper will be due within one month after the conclusion of the course, on a date identified by the instructor. No assignment will be accepted after August 7, 2009.

Creating Agreement and Managing Conflict in a Health care Setting: Development of Core Skills, 312.666.11

1 academic credit
June 12, 2009, 9:00 a.m. – 5:00 p.m.
Instructor: Edward Speedling, PhD

Provides students with an opportunity to increase their proficiency in negotiation and conflict management techniques. Consists of a series of cases that engage the participants in negotiation, mediation, or conciliation processes. Students receive feedback on their skills and techniques presented in 312.664 and 312.665. Students taking this course for graduate academic credit will be evaluated based on class participation and a written case study. The paper will be due within one month after the conclusion of the course, on a date identified by the instructor. No assignment will be accepted after August 7, 2009.

Health Disparities and Cultural Competency, 301.614.11

3 academic credits
June 8-10, 2009, 9:00 a.m. – 5:00 p.m.
Instructor: Thomas LaVeist, PhD

This course will familiarize students with the issue of health disparities. Topics include the prevalence of disparities in health status, theories that explain disparities and efforts to address them. The course will cover health disparities by race/ethnicity as well as socioeconomic status. Students taking this course for graduate academic credit will be evaluated based on class participation and a paper, which will be assigned by the instructor on the last day of class. It will be due within one month of the conclusion of the course, on a date identified by the instructor. No assignment will be accepted after August 7, 2009.

Addressing Health Disparities in Real-Life Situations: A Public Health Practice Case Study, 300.858.11 (Course Cancelled)

2 academic credits
June 11-12, 2009, 9:00 a.m. – 5:00 p.m.
Instructors: Michelle Gourdine, MD and Beth Resnick, MPH

This course will familiarize students about the complex, interdisciplinary nature of health disparities and specific programmatic and policy options to address them. The focus of this course will be on presenting specific case examples of health disparities and attempts to address them. The course will utilize a framework to identify strategies to address the multitude of factors, such as social inequities, behavioral patterns, living environments, and access to health care that contribute to health disparities. Discussion will focus on identifying, implementing and evaluating policy and programmatic strategies to address this critical public health issue. Students taking this course for graduate academic credit will be evaluated based on class participation and a short program or policy analysis paper defining a specific health disparity and offering programmatic or policy recommendations to address the issue. The paper will be due within one month after the conclusion of the course, on a date identified by the instructor. No assignment will be accepted after August 7, 2009.