551.608.01 MANAGING NON-GOVERNMENTAL ORGANIZATIONS IN THE HEALTH SECTOR

Familiarizes students with the key competencies required for managing NGOs in the health sector. Though many of the situations described in the lectures are taken from the instructor's experiences in managing international NGOs in developing countries, the material presented is applicable in organizational settings in developed countries as well. Topics correspond to the key responsibilities of NGO or health program directors. Lectures present guidelines, best practices, and management tools for the area of responsibility followed by a discussion of the lecturer's and students' experiences on those topics. Readings, which provide background information, are assigned for each class.

The objectives of the course are for students to become familiar with the range of responsibilities of NGO program directors and managers; to become familiar with, and be able to apply, frequently used management tools to fulfill the responsibilities of NGO managers; and to be able to identify potentially difficult situations and apply appropriate strategies to either resolve them or reduce negative outcomes.