410.652.01 INTERPERSONAL INFLUENCE IN MEDICAL CARE

Focuses on the patient-provider relationship and its social, cognitive, attitudinal, behavioral, and clinical correlates. Discusses communication during the medical encounter; professional preparation and socialization; patient expectations for care and emerging consumerist trends; and evaluation of physician performance in relation to patient and provider outcomes. Emphasizes patient recall, compliance, utilization, and clinical outcomes.

Upon successful completion of this course, students will be able to: (1) discuss theoretical models of the patient-provider relationship; (2) describe the effect of patient identity characteristics, such as gender, ethnicity and culture, age, health status and literacy on physician – patient communication; (3) describe the effect of physician identity characteristics, such as gender, ethnicity and culture, and experience on physician – patient communication; (4) gain insight into the lived experience of patients and physicians through the reading of a “patient pathography” and analysis of the power of narratives; (5) explain the structure and functions of the medical visit and the nature of the medical dialogue in routine medical care from both a qualitative and quantitative perspective; and (6) discuss patient and physician interventions to enhance the medical dialogue and effectiveness of care.