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Course Catalog


Term: 3rd term
Credits: 3 credits
Contact: Jamila Savage
Academic Year: 2013 - 2014
Course Instructors:
  • Robert Marshall
  • William Ward

Provides students with a basic understanding of the structure and operations of a hospital to include: organizational structure, physician services, nursing, ancillary, support services, ambulatory, inpatient/ED and hospital capacity. Using a combination of lectures, expert-led discussions and field trips, tours, group and case discussions and small work groups, students will gain an understanding of how departments in a hospital function as both separate, independent departments and, as well, as an integrated whole in order to admit, treat and discharge patients appropriately while providing high quality, safe, effective care across the continuum of care. The course culminates with student teams making a recommendation to a hospital’s executive team on an issue related to hospital operations.

Learning Objective(s):
Upon successfully completing this course, students will be able to:
Explain how ancillary, support services, ambulatory and inpatient/ED and hospital capacity issues contribute to the provision of patient care
Describe the role of nursing and physicians in hospital settings
Identify the relationships needed to successfully operate a hospital
Demonstrate in-depth knowledge of one focus area. These include ambulatory services, facilities management, supply chain operations, support services, and ancillary services
Analyze a current operating situation, identify an issue (problem or opportunity) and make recommendations to remedy or take advantage of the issue(s).

Methods of Assessment: 20% quizzes; 45% oral and written presentation to hospital executive team; 35% oral presentation to class
Location: East Baltimore
Enrollment Minimum: 10
Enrollment Maximum: 30
Enrollment Restriction: MHA students only
Instructor Consent: No consent required

MHA seminar, 312.867

Auditors Allowed: No
Grading Restriction: Pass/Fail