312.678.01 INTRODUCTION TO HEALTHCARE QUALITY AND PATIENT SAFETY: A MANAGEMENT PERSPECTIVE
Introduces students to the latest thinking on healthcare quality and patient safety improvement through didactic sessions, interactive exercises and case studies that have direct relevance for the public health practitioner, healthcare administrator or clinician. Focuses on the specific domains of healthcare quality and patient safety based on the strategies recommended by the Institute of Medicine report "To Err is Human." Examines healthcare quality and patient safety from a strategic viewpoint with the goal of making heathcare administrators into effective decision makers.
Upon successfully completing this course, students will be able to: 1. Recognize the complexities and challenges of evaluating progress toward improving patient safety. 2. Explain current thinking regarding strategies to increase the extent to which clinicians use evidence-based interventions. 3. Summarize current strategies to improve the effectiveness and efficiency with which we identify and mitigate hazards in health care. 4. Appreciate the interplay between safety culture and communication that influence patient outcomes. 5. Learn strategies to improve safety culture and communication including the Comprehensive Unit Safety Program that has been successfully used to improve safety culture and communication at The Johns Hopkins and in hundreds of Michigan hospitals. 6. Identify organizational characteristics that are associated with improved patient safety. 7. Learn to develop an organizational scorecard to help answer an important question: Are patients safer as a result of our efforts?
Upon successfully completing this course, students will be able to:
Explain the national policy, regulatory, and advocacy pressures to improve patient safety
Identify organizational structures and processes designed to improve quality and patient safety
Describe the role of accountability and how it is used to guide costs, quality and outcomes
Explain strategies designed to increase the use of evidence based patient safety interventions
Analyze the relationship between patient safety organizational culture and communication that influence patient outcomes
Describe the elements of Risk Management and their contribution towards patient safety strategies
Explain strategies for building a business case for improving safety
- Wednesday 10:30 - 11:50