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Course Catalog

312.666.01 CREATING AGREEMENT AND MANAGING CONFLICT IN A HEALTH CARE SETTING:DEVELOPMENT OF CORE SKILLS

Term: 4th term
Credits: 1 credits
Contact: Mary Wisniewski
Academic Year: 2014 - 2015
Course Instructors:
Description:

Provides students with an opportunity to increase their proficiency in negotiation and conflict management techniques. Consists of a series of cases that engage the participants in negotiation, mediation, or conciliation processes. Students receive feedback on their skills and techniques presented in 312.664 and 312.665.

Learning Objective(s):
Upon successfully completing this course, students will be able to:
Enhance their level of confidence in utilizing the frameworks and techniques of negotiation, conflict management and third party conciliation
Experience being both a receiver and a provider of coaching in which “real life” conflicts are assessed and problem solved by a group of peers

Methods of Assessment: Student evaluation based on class participation and a written case study due two weeks after course completion.
Location: East Baltimore
Enrollment Minimum: 10
Enrollment Maximum: 24
Instructor Consent: Consent required for all students

consent required for all students

For consent, contact: mwisniew@jhsph.edu
Prerequisite:

312.664 and 312.665

Auditors Allowed: No
Grading Restriction: Letter Grade or Pass/Fail