312.666.01 CREATING AGREEMENT AND MANAGING CONFLICT IN A HEALTH CARE SETTING:DEVELOPMENT OF CORE SKILLS
Provides students with an opportunity to increase their proficiency in negotiation and conflict management techniques. Consists of a series of cases that engage the participants in negotiation, mediation, or conciliation processes. Students receive feedback on their skills and techniques presented in 312.664 and 312.665.
Upon successfully completing this course, students will be able to:
Enhanced level of confidence in utilizing the frameworks and techniques of negotiation, conflict management and third party conciliation
Experience in being both a receiver and a provider of coaching in which “real life” conflicts are assessed and problem solved by a group of peers
- Fri 05/03/2013 - Fri 05/03/2013
- Friday 9:00 - 5:00
312.664 and 312.665