311.615.81 QUALITY OF MEDICAL CARE
- Sydney M. Dy
- Albert Wu
Introduces quality issues, including the extent to which customary care for specific health problems improves quality of life and reduces mortality, and quality assessment and assurance performed by caregivers, professional societies, government-sponsored professional review organizations, and government and other third party organizations who pay for care. Provides a basis to judge the effectiveness of quality assessment and assurance activities and to begin to develop programs.
By the end of the course, students will be able to:
•Describe a framework for analyzing and improving the quality of medical care;
•Explain how to assess quality of care for a medical condition, including: -Relative advantages/disadvantages of measuring structure, process, outcome -Different assessment methods and need for risk adjustment -Advantages and methods for assessing patient satisfaction
•Describe the fundamental elements of quality assurance in the United States;
•Understand how to develop a workable quality improvement and evaluation plan, including: -Theoretical framework -Quality assessment -Evaluating assessment results and developing goals for improvement -Changing individual health professionals’ behavior -Changing systems behavior -Incentives for quality improvement -Engaging leadership and organizational change -Reassessment
Introduction to Online Learning is required prior to participating in any of the School's Internet-based courses. Introduction to Online learning


