221.602.01 APPLICATIONS IN MANAGING HEALTH ORGANIZATIONS IN LOW AND MIDDLE INCOME COUNTRIES
Using case studies, a simulation, and group-based activities, supplemented by required weekly online lectures and readings, students explore a variety of settings found in low and middle-income countries in which to apply management concepts. Students examine: (1) organizational restructuring in response to decentralization, (2) environmental scanning ,(3) systems behavior in hospital organizations, (4) multiple approaches to group decision making, (5) managing to achieve agreement in health organizations, (6) preparing, implementing, and communicating a budget that is based on limited resources within a business, (7) performance improvement concepts and tools in a healthcare organization, and (8) the construct of a “balanced score card” for a health organization. Students apply these concepts to the activities and assignments in this management skills learning lab.
Upon successfully completing this course, students will be able to:
Collaborate effectively in teams to tackle problems faced by managers in health organizations.
Apply SWOT analysis to evaluate the environmental and organizational factors influencing an organizational change
Value the communication and collaboration skills essential in addressing organizational systems issues
Develop a budget based on information regarding business or service volume, staffing levels, salary rates and supply usage and costs
Identify the strengths and weaknesses of different approaches to management decision making
Use quality improvement tools to analyze and resolve operational problems
Articulate the metrics required to create a balanced scorecard to monitor organizational performance
- Thursday 8:30 - 10:20