551.601.81
Managing Health Services Organizations
Location
Internet
Term
3rd Term
Department
Extradepartmental
Credit(s)
4
Academic Year
2013 - 2014
Instruction Method
TBD
Auditors Allowed
No
Available to Undergraduate
No
Grading Restriction
Letter Grade or Pass/Fail
Course Instructor(s)
Contact Name
Jill Marsteller
Contact Email
Frequency Schedule
Every Year
Resources
Prerequisite
Introduction to Online Learning.
Presents a framework for understanding and managing health services and health sector organizations. Discusses strategic and organizational management [e.g., health care environment, stakeholders and customers, missions, vision and values, governance, organizational structure and design]; management & performance improvement tools [e.g., budgeting and financial management, logistics, continuous quality improvement, balanced scorecard, logical framework, learning networks and collaboratives; management role and functions [e.g., leadership style, employee performance, decision-making, human resource management]
Learning Objectives
Upon successfully completing this course, students will be able to:
- Identify the complexities and challenges of managing health services organizations
- Analyze health service organizations and their functions in order to facilitate change and performance improvement
- Apply management tools and processes to performance improvement opportunities,
- Demonstrate an Discussing of the role and expectations of managers in health service organizations
Jointly Offered With