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221.602.01
Applications in Managing Health Organizations in Low and Middle income Countries

Location
East Baltimore
Term
1st Term
Department
International Health
Credit(s)
3
Academic Year
2013 - 2014
Instruction Method
TBD
Class Time(s)
Thursday, 8:30 - 10:20am
Auditors Allowed
No
Available to Undergraduate
No
Grading Restriction
Pass/Fail
Course Instructor(s)
Contact Name
Frequency Schedule
Every Year
Description
Using case studies, a simulation, and group-based activities, supplemented by required weekly online lectures and readings, students explore a variety of settings found in low and middle-income countries in which to apply management concepts. Students examine: (1) organizational restructuring in response to decentralization, (2) environmental scanning ,(3) systems behavior in hospital organizations, (4) multiple approaches to group decision making, (5) managing to achieve agreement in health organizations, (6) preparing, implementing, and communicating a budget that is based on limited resources within a business, (7) performance improvement concepts and tools in a healthcare organization, and (8) the construct of a “balanced score card” for a health organization. Students apply these concepts to the activities and assignments in this management skills learning lab.
Learning Objectives
Upon successfully completing this course, students will be able to:
  1. Collaborate effectively in teams to tackle problems faced by managers in health organizations.
  2. Apply SWOT analysis to evaluate the environmental and organizational factors influencing an organizational change
  3. Value the communication and collaboration skills essential in addressing organizational systems issues
  4. Develop a budget based on information regarding business or service volume, staffing levels, salary rates and supply usage and costs
  5. Identify the strengths and weaknesses of different approaches to management decision making
  6. Use quality improvement tools to analyze and resolve operational problems
  7. Articulate the metrics required to create a balanced scorecard to monitor organizational performance
Enrollment Restriction
No undergraduates. Experience working in the health sector in LMICs required for students not in IH
Special Comments

In addition to the weekly two hours of class time, students are required to complete a weekly one-hour online lecture or material as part of this 3 credit class.