312.666.01
Creating Agreement and Managing Conflict in A Health Care Setting:Development of Core Skills
Location
East Baltimore
Term
4th Term
Department
Health Policy and Management
Credit(s)
1
Academic Year
2012 - 2013
Instruction Method
TBD
Start Date
Friday, May 3, 2013
End Date
Friday, May 3, 2013
Friday, 9:00am - 5:00pm
Auditors Allowed
No
Available to Undergraduate
No
Grading Restriction
Letter Grade or Pass/Fail
Course Instructor(s)
Catherine Morrison
Edward Speedling
Contact Name
Frequency Schedule
Every Year
Resources
Prerequisite
312.664 and 312.665
Provides students with an opportunity to increase their proficiency in negotiation and conflict management techniques. Consists of a series of cases that engage the participants in negotiation, mediation, or conciliation processes. Students receive feedback on their skills and techniques presented in 312.664 and 312.665.
Learning Objectives
Upon successfully completing this course, students will be able to:
- Enhanced level of confidence in utilizing the frameworks and techniques of negotiation, conflict management and third party conciliation
- Experience in being both a receiver and a provider of coaching in which “real life” conflicts are assessed and problem solved by a group of peers